Professional Supervised Visitation (Monitored Visits)

Supervised visitation is contact between a noncustodial party and one or more children in the presence of a neutral third person. 
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​The supervised visitation professional will observe and provide documentation for appropriate authorities such as the Court (when ordered), CPS , CSD, the custodial parent and/or guardian.

FCCS works with families who are facing issues related to:
- divorce
- domestic violence (DV)
- abuse
- custody
- CSD / CPS involvement

FCCS accepts referrals from:
- Child Welfare Agencies
- Family Court
- Juvenile Court
- Domestic Violence Programs
- Self-Referrals       

Our Professionals are trained in legal guidelines related to:
- The role of a professional provider
- The legal responsibilities and obligations of a provider 
- Screening and monitoring clients
- Reasons for terminating visits
- Child abuse reporting laws (mandated reporter)
- Record-keeping and documentation 
​- The developmental needs of children
- Cultural sensitivity
- Conflicts of interest
- Confidentiality
- Substance abuse, child abuse, sexual abuse, and domestic violence

Getting Started: The Interview & Orientation
FCCS has a convenient Online Interview & Orientation process.  

The Interview will allow you to provide us with the necessary information we need in order to determine if we are a good fit for your needs.

The Orientation will provide you with:

- information on how services are provided
- guidelines for visits
- reasons for termination of a visit
- fees
- cancellation and late arrival policies
- documentation and Summary Report policies
- confidentiality limits
- how to handle concerns regarding services
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The Visits
After the Interviews and Orientations have been completed and your family is approved for services, your visits can begin. Please note that visits can not begin until the Intake and Orientation have been completed for all adults involved. 

After initial Intake and Orientation are complete, and if the Court Order allows, visits may happen in the community. This means you may do your visits at a park, the bowling alley, the library, or your favorite restaurant. Travel fees may apply.

You will find more information about Visits during the Online Interview & Orientation. 

The Parent is the Parent during Parenting Time
Parents may bring approved snacks, meals, gifts or activities to engage children during session, as appropriate and unless contraindicated by Court Order. 

Parents are responsible for the child, including diapering and toileting, except in sexual abuse cases.

You will find more information about Parenting Time during the Online Interview & Orientation.

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Therapeutic Visitation
Some states allow Therapeutic Visitation.  Standard Supervised Visitation and Facilitated Visitation services do not include therapy services.

You may receive Reunification Therapy, Child Therapy and/or Family Therapy separate from your visits, if ordered or allowed by the Court.  The same person who provides one service cannot provide another.  For example, your Monitor cannot also be your Therapist.  For information on Therapy Service, check here. 

​Supervised Visitation is not mediation. Your Monitor cannot get involved in the personal emotions, frustrations and/or relationship complaints that are often present in a divorcing or ineffective co-parenting situation.  Those issues should be addressed with the Court, your attorney, mediator, therapist, and/or other professional.   A Monitor's job is to remain neutral and provide a safe visitation experience.  Custodial and Visiting Parents must each follow SV guidelines.

Contact
If you would like more information about Supervised Visitation, please call our office or email our Intake Coordinator at IntakeCoordinator@healplaylove.org

- Go to Getting Started

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