FAMILY & CHILDREN'S COUNSELING SERVICES, INC.
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      • What is a Trainee, Associate
    • What We Do
    • Meet Our Team >
      • Bryony Hottendorf - Human Resources Assistant
      • Bryony Hottendorf - Human Resources Manager
      • Roxanna Taylor- Supervised Visitation Monitor
      • Roxanna Taylor- General Assistant Therapy Program
      • Leslie Martinez Supervised Visitation Monitor
      • Kasandra Estrada
      • Erica Washington, MSW, ACSW Associate Clinical Social Worker 95523
      • Tiffany Runge, AMFT 112914
      • Emily Medina, MS, LMFT 134196
      • Tyree Griffith MS APCC 7863
      • Julianna Hopkins Therapist Trainee
      • Lizbeth Brito Therapist Trainee >
        • Lizbeth Brito aprendiz de terapeuta
      • Katie Servin Therapist Trainee >
        • Katie Servin aprendiz de terapeuta
        • Katie Servin ASL Therapist Trainee
      • Amber McGuire Therapist Trainee
      • Jamie Aleman Therapist Trainee
      • Linda Garrido Therapist Trainee
      • Melinda Haynes, MA, LMFT. Executive Director
    • Our History
    • As Seen On
    • Trauma-Informed
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  • Services
    • Coaching >
      • Reunification Coaching
      • Co-Parenting | Parallel Parenting Coaching
      • Parent Skills Coaching
      • Kids Behavior Coaching
    • Therapy or Counseling >
      • Family Therapy
      • Child Therapy
      • Couples Counseling
      • Teen Therapy
      • Reunification Therapy
      • Co-Parenting Therapy
      • LGBTQAI+ Counseling
      • Christian Counseling
      • Foster /Kinship
      • Post-Adoption
      • Family Maintenance
      • EPIC Family
    • Types of Therapy >
      • Online Therapy >
        • Online Therapy- Questions and Answers
      • Cognitive-Behavioral (CBT)
      • Play Therapy
      • Play Therapy for Adults
      • Multi-Sensory Integration
      • Parent-Child Therpay
      • Experiential Therapy
      • REBT
      • EMDR
      • School Based Family Counseling >
        • For Schools and Districts- PBIS Partners
      • E-Motion >
        • Movement- Stored Trauma Therapy
      • Mindfulness
    • Supervised Visitation >
      • Online Visits
      • Getting Started
      • Facilitated Visitation
      • Monitored Exchange
    • Family Preservation
    • Groups >
      • Confident Kids
      • Productive Parenting
    • Daycare / School- Based Services
    • Associate Clinical Supervision
    • Workshops
    • Online Learning Center >
      • Become a Supervised Visitation Monitor
    • PBIS Partners >
      • Why Do We Have Empty Chairs?
      • Signs A Student May Benefit
      • Why Should My School Collaborate with FCCS?
      • School-Based Services May Include
  • Insurance / Fees
    • Insurance Accepted >
      • Anthem Blue Cross Medi-Cal
      • TriCare
      • Health Net
      • California Health and Wellness
      • Cigna
      • aetna
      • Molina
      • Molina Medi-Cal
      • Kaiser
      • Victim-Witness
      • Cash Pay
      • Important Note About Insurance
    • Superbills
    • Reduced Fee Therapy
  • Helpful Links
    • Legal Resources in California
    • Community Services
    • Can Therapy Help Me?
    • Can Therapy Help My Child?
    • Helping Kids Feel Safe in a Scary World
    • Attachment Trauma Recovery >
      • Origins of Attachment Trauma
      • Signs of Attachment Trauma in Adults and Children
      • Therapy for Attachment Trauma
    • Mental Health Apps
    • Help! My Kids Have Been Taken by CPS >
      • California CSD
    • Places to Go- Family Fun >
      • Places to Go in Texas
      • Places to Go in California >
        • Places to Go in Butte County California
        • Places to Go in Shasta County California
        • Places to Go Suisun City, California
        • Places to Go in Fairfield, California
      • Places to Go in North Carolina
      • Places to Go in Oklahoma >
        • Places to Go in Tulsa, Oklahoma
        • Places to Go in Oklahoma City, Oklahoma
    • Recommended Reading
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      • Why We Develop Bad Habits
      • Diets Don't Work
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    • Life On Their Terms >
      • Is My Partner Abusive?
      • The Cycle of Violence
      • Dangers of Staying
      • Healing From an Abusive Relationship
    • What is a Treatment Plan?
    • Of Caterpillars and Courage
    • LifeStyle Wellbeing- Creating a New You
  • Career Center
    • What We Offer
    • Practicum Site - Healthcare Administrator
    • Practicum Site - Therapist Trainee >
      • Practicum Site Palmdale California
    • Now Hiring Front Office Coordinator Therapy Office
Can therapy Help Me?

EDIT: 02/13/2023- The person updated their public reviews (thank you).  We have removed the screenshots and redacted the person's name from this response.

Chico, California- Response to [REDACTED] Various Online Complaints 


Since Supervised Visitation is NOT a HIPAA - compliant service, and the party in question has decided to publicly defame our reputation with untrue statements, we will publicly respond here:

All supervised visitation clients go through an orientation and sign an agreement with us before services commence. Our agreement is thorough and covers things like:

- appropriate parent behavior during visits
- fees for visits
- additional fees
- reasons for termination 
​- etc.

Generally speaking, a person will be terminated from services if they do not comply with our Guidelines that are based on California Standard 5.20, and years of experience. The most frequent ways in which parents violate guidelines are:

- arguing with Staff
- demanding that Staff take their side (become biased)
- no-showing or late canceling on visits
- not paying fees owed

All clients are well aware of these guidelines before starting services.  

REDACTED was terminated from services, as she has already publicly stated. She then began to harass staff via email, texting, and phone calls. We provided her with a CEASE and DESIST order.

She then posted six negative google reviews (see images in the slide show above). The first in her name, and the additional ones in nonsensical names.  You will notice all comments were posted at the same time. (Our guess is that she posted that many in order to bring our five stars to one.)

We contacted Google, who stated they will remove the posts with a court order. Sadly, we may be forced to move forward with a civil lawsuit against REDACTED for harassment. On a side note, it is interesting that Google allows reviews by "people" named "No Name" or "Amf Issues," but this is the world we live in now.

Additionally, REDACTED, the person, not the anonymously cloned reviewer, created bank disputes against legitimate charges for services that she agreed to and received. 

She also wrote a public BBB review (see screenshot above), and filed two BBB complaints (one in her name and one in her friend's name). 
​
Our agency treats all people with respect, while enforcing necessary boundaries for the safety of children, staff, and the public. Our primary goal is to remain NEUTRAL while providing non-custodial parents with the opportunity to visit their children. Any attempts to get us to be not neutral are corrected.  

Our notes contain factual - not opinionated- information about visits.  We cannot legally offer any opinions regarding visits. REDACTED has all copies of visit documentation and will not be able to provide any evidence therein that would indicate that we in any way caused her any harm in her court case, as she has claimed.

Former SV clients who act like this cause a great deal of harm. First, through defamation, and second, through an unsustainable amount of administrative time related to disputing chargebacks with banks, writing response letters to organizations such as the BBB... and the necessary increases in fees to cover these tasks.  And ultimately, as the ongoing hassle becomes less worth our effort or time, potentially the termination of the program, harming those who will have less access to their children.

We wish REDACTED healing and wellness in the future and again request her removal of duplicate, anonymous and/or untruthful defamatory reviews. 

Description of photos: Several screenshots of statements posted online by REDACTED. (SCREENSHOTS REMOVED AS MENTIONED ABOVE)

​

HELPING FAMILIES HEAL, PLAY AND LOVE!


Hours

M-F: 9am - 6pm 
After hours and weekends by appointment 

Telephone

800-430-4490
or go to Meet Us for individual direct contact

Email

info@healplaylove.org
or go to Contact for
department contact
Various legal disclaimers: The persons depicted on this site are models.  Photos do not represent or guarantee results.  Contact for service areas.  This site uses cookies. Your use of this site implies your agreement to the use of cookies. See Privacy Policy for more information.  California residents see the California Consumer Privacy Act.

FCCS is directed by Melinda Haynes, MA, California LMFT 102308.  Oklahoma LMFT 1153. North Carolina LMFT 2143.

We provide therapy for various trauma issues including absent parent, parent in prison, violence, witnessing violence, domestic violence, tragedy, murder,, witness to murder, grief, loss,, death, friend killed, violence in neighborhood, fear, first responder, vicarious trauma, nightmares, panic.

​The National Supervised Visitation online training program is a subsidiary of FCCS and can be found at 
https://www.SupervisedVisitationTraining.com.  Professional consulting for mental and behavioral health professionals is available at www.MelindaHaynes.com.  


New Locations for 2023  Anaheim | Fullerton | Buena Park | Woodland | Davis | Grass Valley |  Auburn | San Jose | Antioch | Stockton

Providing Therapy Services in: Anaheim | Fullerton | Woodland | Grass Valley |  Chico | Los Angeles | San Diego | San Francisco | San Jose | Fresno | Long Beach | North Long Beach| Pleasanton | Sacramento | Oakland | Santa Ana | Anaheim | Riverside | Stockton | Manteca | Chula Vista | Fremont | Irvine | San Bernadino |  Bell | Modesto | Oxnard | Fontana | Moreno Valley | Glendale | Huntington Beach | Huntington Park | Santa Clarita |  Garden Grove | Santa Rosa | Oceanside | Rancho Cucamonga | Ontario | Lancaster | Elk Grove | Palmdale | Corona | Salinas | Pomona | Torrance | Hayward | Escondido | Pasadena |  Orange | Fullerton | Newark  Thousand Oaks | Visalia | Simi Valley | Concord | Roseville | Santa Clara | Vallejo | Victorville | El Monte | Berkeley | Downey | Costa Mesa | Inglewood | Ventura | West Covina | Norwalk | Carlsbad | Fairfield | Richmond | Murrieta | Burbank | Antioch | Daly City | Temecula | Santa Maria | El Cajon | Rialto | Clovis | San Mateo | Compton | South Gate | Vista | Mission Viejo | Vacaville | Carson | Hesperia | Redding | Santa Monica | Westminster | Santa Barbara | Chico | Whittier | Newport Beach | San Leandro | Hawthorne | San Marcos | Citrus Heights | Alhambra | Tracy | Livermore | Buena Park | Lakewood | Merced | Hemet | Chino | Menifee | Napa | Castro Valley | Union City | Emeryville | Albany | San Lorenzo | Piedmont | Marysville | Yuba City | Olivehurst | Linda | Martinez  | Brentwood | Pittsburg | Pleasant Hill | Antioch | San Ramon | San Pablo | South Los Angeles | Lynwood | Acton | Avalon | Shafter | C;ovis | Kerman | Merced | Lassen | El Dorado | Mariposa | Fontana | Riverside | Rancho Cucamonga | Blythe | Soledad | Susanville | Gilroy | Victorville | Milpitas | Lancaster| Palmdale | and more...

Therapy #therapy #saturdaytherapy #weekendtherapy #afterhourstherapy #therapistnearme #besttherapist #blackmentalhealth #minoritymentalhealth #californiahealthandwellness #psychotherapist #childtherapy #childtherapist #familytherapist #teentherapy #mentalhealth #playtherapy #depression #anxiety #adhd #add #odd #separationanxiety #managingbehavior #behaviortoolbox #blackmaletherapist #healplaylove #counseling #familycounseling #childcounseling #BlackTherapistsMatter #teencounseling #parentchildtherapy #therapyworks #therapyhelps #BlackTherapist #blackmentalhealthmatters #healing #journey #betterhelp #mindfulness #CBT #associate #associateship #amft #apcc #acsw #intern #supervision #amftsupervision #therapyforblackgirls #EMDR #LGBTQItherapy #couplescounseling #familyandchildrenscounseling #bestchildtherapistnearme #findaprovidernearme #therapyforblackmen #therapyforblackwomen #coparenting #parallelparenting #sextherapist #infertilitytherapist #childtherapist #pediatrictherapist #behaviortherapist

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Supervised Visitation #supervisedvisitation #parentingtime #supervisedvisitationnetwork #sharedcustody #courtorder #courtorderedvisitation #monitoredvisits #supervisedvisits #monitoredparentingtime #parentingtime

Insurance We accept #tricare #kaiser #medicaid #healthnet #aetna #cigna #californiahealthwellness #CHW  #californiahealthandwellness

Practicum / Internship #internship #supervision #clinicalsupervision #practicumsitenearme #associate #intern #APE #practicum #trainee #practicumsite #healthcare #healthcareadministration #hca #therapy #therapistassociate #newtherapist 
#HCMKTG (healthcare marketing) #HCSM (healthcare social media) #HealthIT (Health information technology) #MedEd (medical education) #education #beauty #family #homecare #staysafe #physician #nutrition #digitalhealth #seniorcare #healthylife #life #technology #motivation #healthandwellness #lifestyle #patientcare #insurance #stayhealthy #university #instagram #engineering #experience #learning #employment #internship #success #graduate #placement #careergoals #applynow #jobseekers #love #instagood #beautiful #art #photography #happy 

Practicum site near me. We have therapy, counseling, and social work practicum opening throughout California.  Free clinical supervision. Contact us for details.

Try finding a therapist near me -  See our areas served. 

Find the best  Medi-Cal or medicaid therapist by going to your county link. These links will take you off the Family & Children's Counseling Services, Inc. website. 


Alameda | Alpine | Amador | Butte | Calaveras | Colusa |  ContraCosta | DelNorte | ElDorado |  Fresno | Glenn | Humboldt | Imperial | Inyo | Kern | Kings | Lake | Lassen | LosAngeles |  Madera | Marin | Mariposa | Mendocino | Merced | Modoc | Mono | Monterey | Napa | Nevada | Orange | Placer | Plumas | Riverside | Sa​cra​mento| San Benito | San Bernardino | San Diego | San Francisco | San Joaquin | San Luis Obispo | San Mateo | Santa Barbara | Santa Clara |  SantaCruz | Shasta | Sierra | Siskiyou | Solano | Sonoma | Stanislaus |
 Sutter | Tehama | Trinity | Tulare | Tuolumne | Ventura | Yolo | Yuba    
"Best child therapy" read here.   
"Best child therapist near me" read here 
"Best therapist near me" read here.
How do I find the best child therapist for my child read here.

  • Home
    • Crisis Information
    • Good Faith Estimate
    • How You Can Help >
      • Volunteer Opportunities
      • Social Media Support
      • Donate >
        • Sponsor a Child, Parent or Family
        • Donate to Our Equipment and Supplies Fund
        • Donate to the General Fund
    • Privacy Policy
    • California Consumer Privacy Act (CCPA)
    • Consumer Privacy HIPAA
  • About
    • Areas Served
    • Contact >
      • Referral Request
      • Satisfaction Survey
    • Brochures
    • Folletos en espanol
    • Who We Are >
      • What is a Trainee, Associate
    • What We Do
    • Meet Our Team >
      • Bryony Hottendorf - Human Resources Assistant
      • Bryony Hottendorf - Human Resources Manager
      • Roxanna Taylor- Supervised Visitation Monitor
      • Roxanna Taylor- General Assistant Therapy Program
      • Leslie Martinez Supervised Visitation Monitor
      • Kasandra Estrada
      • Erica Washington, MSW, ACSW Associate Clinical Social Worker 95523
      • Tiffany Runge, AMFT 112914
      • Emily Medina, MS, LMFT 134196
      • Tyree Griffith MS APCC 7863
      • Julianna Hopkins Therapist Trainee
      • Lizbeth Brito Therapist Trainee >
        • Lizbeth Brito aprendiz de terapeuta
      • Katie Servin Therapist Trainee >
        • Katie Servin aprendiz de terapeuta
        • Katie Servin ASL Therapist Trainee
      • Amber McGuire Therapist Trainee
      • Jamie Aleman Therapist Trainee
      • Linda Garrido Therapist Trainee
      • Melinda Haynes, MA, LMFT. Executive Director
    • Our History
    • As Seen On
    • Trauma-Informed
    • Mission Vision Philosophy
    • Values
  • Services
    • Coaching >
      • Reunification Coaching
      • Co-Parenting | Parallel Parenting Coaching
      • Parent Skills Coaching
      • Kids Behavior Coaching
    • Therapy or Counseling >
      • Family Therapy
      • Child Therapy
      • Couples Counseling
      • Teen Therapy
      • Reunification Therapy
      • Co-Parenting Therapy
      • LGBTQAI+ Counseling
      • Christian Counseling
      • Foster /Kinship
      • Post-Adoption
      • Family Maintenance
      • EPIC Family
    • Types of Therapy >
      • Online Therapy >
        • Online Therapy- Questions and Answers
      • Cognitive-Behavioral (CBT)
      • Play Therapy
      • Play Therapy for Adults
      • Multi-Sensory Integration
      • Parent-Child Therpay
      • Experiential Therapy
      • REBT
      • EMDR
      • School Based Family Counseling >
        • For Schools and Districts- PBIS Partners
      • E-Motion >
        • Movement- Stored Trauma Therapy
      • Mindfulness
    • Supervised Visitation >
      • Online Visits
      • Getting Started
      • Facilitated Visitation
      • Monitored Exchange
    • Family Preservation
    • Groups >
      • Confident Kids
      • Productive Parenting
    • Daycare / School- Based Services
    • Associate Clinical Supervision
    • Workshops
    • Online Learning Center >
      • Become a Supervised Visitation Monitor
    • PBIS Partners >
      • Why Do We Have Empty Chairs?
      • Signs A Student May Benefit
      • Why Should My School Collaborate with FCCS?
      • School-Based Services May Include
  • Insurance / Fees
    • Insurance Accepted >
      • Anthem Blue Cross Medi-Cal
      • TriCare
      • Health Net
      • California Health and Wellness
      • Cigna
      • aetna
      • Molina
      • Molina Medi-Cal
      • Kaiser
      • Victim-Witness
      • Cash Pay
      • Important Note About Insurance
    • Superbills
    • Reduced Fee Therapy
  • Helpful Links
    • Legal Resources in California
    • Community Services
    • Can Therapy Help Me?
    • Can Therapy Help My Child?
    • Helping Kids Feel Safe in a Scary World
    • Attachment Trauma Recovery >
      • Origins of Attachment Trauma
      • Signs of Attachment Trauma in Adults and Children
      • Therapy for Attachment Trauma
    • Mental Health Apps
    • Help! My Kids Have Been Taken by CPS >
      • California CSD
    • Places to Go- Family Fun >
      • Places to Go in Texas
      • Places to Go in California >
        • Places to Go in Butte County California
        • Places to Go in Shasta County California
        • Places to Go Suisun City, California
        • Places to Go in Fairfield, California
      • Places to Go in North Carolina
      • Places to Go in Oklahoma >
        • Places to Go in Tulsa, Oklahoma
        • Places to Go in Oklahoma City, Oklahoma
    • Recommended Reading
    • Celebrity Psychology
    • Weight Management >
      • Why We Develop Bad Habits
      • Diets Don't Work
      • Mapping Out Success
      • Journaling
      • Making New Habits
      • Creating Staying Power
    • Can We Talk?
    • Life On Their Terms >
      • Is My Partner Abusive?
      • The Cycle of Violence
      • Dangers of Staying
      • Healing From an Abusive Relationship
    • What is a Treatment Plan?
    • Of Caterpillars and Courage
    • LifeStyle Wellbeing- Creating a New You
  • Career Center
    • What We Offer
    • Practicum Site - Healthcare Administrator
    • Practicum Site - Therapist Trainee >
      • Practicum Site Palmdale California
    • Now Hiring Front Office Coordinator Therapy Office